Frequently Ask Question
What type of leather do you use for your accessories?
Answer: We use high-quality genuine leather sourced from reputable tanneries known for their craftsmanship and durability.
Are your accessories handmade?
Answer: Yes, all our accessories are meticulously crafted by skilled artisans, ensuring attention to detail and quality craftsmanship.
What is your return/exchange policy?
Answer: We want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, please contact us within 7 days of receiving your item to arrange for a return or exchange. Please note that certain conditions may apply.
Do you offer repairs for damaged accessories?
Answer: Yes, we offer repair services for our accessories. Please contact our customer service team with details about the damage, and we will provide you with further instructions on how to proceed.
Do you offer customization options for your accessories?
Answer: Yes, we offer customization services for certain products. Please fill out the form in our “Bespoke” section to place your order.